Terms & Conditions

Terms & Conditions

These Terms and Conditions ("Agreement" or "T&Cs") apply to all users of Professor Wins Casino's online platform, including but not limited to users who create an account, access the website, participate in games, claim bonuses, or use any services provided by Professor Wins Casino.

Acceptance of the Terms

By creating an account, accessing our website, participating in games, claiming bonuses, or using any services provided by us, you agree to be bound by these T&Cs. If you do not accept these T&Cs, please leave this site immediately and avoid further use.

Eligibility Requirements

To create an account with Professor Wins Casino, you must:

1. Be at least 18 years old or the minimum age required in your jurisdiction.
2. Provide accurate and truthful information during registration.
3. Comply with these T&Cs throughout your time using our platform.

Minimum Age Requirements

We require all users to be at least 18 years old, or such higher minimum age as may apply in your jurisdiction. We reserve the right to request proof of age at any time if we have reasonable grounds for believing that a user is underage.

Geographic Restrictions

Professor Wins Casino reserves the right to restrict access from certain jurisdictions where laws and regulations prevent us from offering our services. It's essential to verify your location before creating an account, as you acknowledge that our site may not be accessible or functional in all countries. The platform accepts users from various regions but also warns that "broader international markets" have specific restrictions.

Account Registration Rules

To create a single and unique account:

1. Fill out the registration form with accurate information.
2. Verify your email address by clicking on the confirmation link sent to you after registering.
3. Deposit funds into your account (minimum deposit is £9).

Multiple accounts per user are not allowed, and we reserve the right to merge or delete multiple accounts.

Identity Verification and KYC

To comply with anti-money laundering regulations and prevent underage access:

1. We may request documentation such as a valid passport, driver's license, or national ID card.
2. You agree to provide accurate information during registration and any subsequent updates.
3. Your account will be verified before allowing you to withdraw funds.

Account Accuracy Obligations

You acknowledge that your username, password, email address, phone number, and other contact details must remain accurate throughout the use of our platform. Failure to update us with changes may result in suspension or closure of your account.

Account Security Responsibilities

1. You are responsible for maintaining confidentiality and secrecy of your login credentials.
2. Keep your device and browsing software up-to-date with latest security patches.
3. Report any suspicious activity to Professor Wins Casino's support team immediately.

Login Credentials and Password Protection

You acknowledge that:

1. Your username is a unique identifier assigned at registration.
2. You create and keep confidential an initial password during the account setup process.
3. Our system may require periodic changes in passwords for added security, which you agree to comply with upon notification.

Restricted Behavior and Prohibited Activities

The following are considered restricted behavior or prohibited activities:

1. Using fake IDs, stolen credit cards, or other identity theft methods to create accounts or receive bonuses.
2. Placing bets on behalf of someone else in our casino games (multi-accounting).
3. Any attempts to manipulate outcomes of games or exploit technical bugs for personal gain.

Bonus and Promotion Rules

To participate in promotions:

1. Review bonus terms, including wagering requirements, minimum bet limits, maximum bet limits, game restrictions, and other applicable rules.
2. Only one bonus offer per user can be active at a time; multiple bonuses will not stack or combine under any circumstances.
3. Bonuses are granted for specified activities such as deposits or playing games with a specific group of slot machines.

Wagering and Gameplay Conditions

To use casino services, you agree to:

1. Place bets responsibly within your financial means.
2. Not bet on our platform if you have betting restrictions in place due to self-exclusion policies from other licensed casinos or regulatory bodies (for example GamStop).
3. We reserve the right to review gameplay and adjust deposits accordingly.

Bonus Abuse Prevention

Abuse of bonuses will be investigated thoroughly, with potential consequences being:

1. Suspension of account
2. Closure of account
3. Disqualification for bonus schemes

Our terms prohibit "bonus hunting," multiple accounts created solely for bonus exploitation, as well as attempting to defraud us by exploiting specific games or system vulnerabilities.

Deposits and Withdrawals

Professor Wins Casino accepts several payment methods:

1. We process instant deposits via credit cards (Visa, Mastercard), cryptocurrencies (Bitcoin, Ethereum, Litecoin etc.) through secured websites using protocols like https://.
2. Withdrawal requests are typically processed within 24-72 hours to prevent abuse of funds and for the protection of customers from unauthorized access.

For withdrawal purposes we may require account verification as detailed above in paragraph Identity Verification and KYC

Verification before Withdrawals

In case your identity is not confirmed prior to deposits, you will be required to verify your account via sending us any government-issued ID upon request. Failure to provide requested documentation within the stated time period (2 weeks) may result in suspension of funds.

Processing and Review Procedures

All transactions are reviewed for security purposes only. The management of Professor Wins Casino reserves all rights for processing withdrawals at their discretion without providing reasons, so long as these do not contravene UKGC regulations or any similar regulatory directives applied elsewhere applicable to Professor Wins's jurisdictions.

In an event that a player disputes the decision by our Customer Support Team after being reviewed and having had opportunity to present evidence or counterclaims they may make contact directly via live chat / email in writing. In cases involving betting regulation bodies, eCOGRA might have access to all disputed records if it were their choice of independent complaint handler.

Responsible Gambling Expectations

To maintain a safe gaming environment:

1. Self-exclusion is available for users wishing to pause or exclude themselves from the casino games and bonuses.
2. We provide links to reputable organizations supporting problem gamblers in jurisdictions such as the UK (GamStop).
3. You are solely responsible for maintaining control over your betting habits, including limiting deposits according to guidance.

Self-Exclusion and Account Restrictions

To participate in self-exclusion or have an account restricted:

1. Contact our support via email with valid government identification proving your identity.
2. Your request will be honored immediately after completion of necessary checks by staff at our offices who perform background review prior before the suspension occurs to ensure compliance with relevant regulations.
3. Following such a decision, you agree not to register new account or continue using existing one for gambling until notified.

Game Fairness and RNG Systems

1. Professor Wins Casino uses secure random number generators (RNG) to produce unbiased outcomes for games played on our platform.
2. We are committed to ensuring the integrity of all casino offerings by regularly auditing systems with industry-approved third-party auditors like eCOGRA or iTech Labs in jurisdictions where they offer their services.

Technical Interruptions or Voided Gameplay

In the event of a technical issue affecting gameplay, we reserve the right to:

1. Suspend access temporarily until repairs are completed.
2. Annul wagers placed during an outage for fairness and player protection reasons when necessary; otherwise they will continue according to established rules.

Suspension or Closure of Accounts

Professor Wins Casino may suspend or close your account at any time due to suspected abuse, non-compliance with T&Cs, refusal to verify identity as required under KYC regulations. Upon notification, please discontinue use and allow our support team handle the matter so we can provide all information necessary for resolution.

Intellectual Property and Platform Ownership

Professor Wins Casino is owned by its parent company Professor Wins Casino who reserve copyright over logos, imagery graphics used on site. You agree not redistribute copyrighted materials from this website without prior written consent in form of a signed agreement between you and Professor Wins Casino or affiliates assigned thereto including but limited to sub-licensees.

Limitation of Liability

Under no circumstances shall Professor Wins Casino nor its respective officers directors employees agents affiliates partners successors assigns or permitted assignees be liable for any direct indirect special punitive incidental consequential damages arising out of your use of services provided on site, whether based in contract tort (including negligence) strict liability statute law equitable grounds whatever the nature.

Modification of Terms

We reserve the right to modify these T&Cs at any time with or without notice by publishing changes here. Your continued access and usage implies consent towards revised terms effective from publication date specified on our website which is subject change but does include notification through email updates for users wishing so long as your current information registered matches that found thereupon.

Contact or Support Guidance

For all matters regarding complaints, disputes or general questions please reach out via our support department where we will be pleased assist answering your query via live chat email form within 24 hours Monday-Friday excluding public holidays observed by our jurisdictional rules.

We maintain a team of agents on hand to handle both routine & more complex issues so do not hesitate getting in touch for assistance regarding something occurring during use that may require their intervention.